Challenge:

In 2015 the safety regulator, WorkCover NSW, underwent a transformation. The organisation restructured to create three new brands, each taking on part of the mandate of the original organisation.

SaferWork NSW was designed to be a government organisation devoted to the delivery of a range of easy-to-use services beneficial to business owners (large and small). And their staff were to put a focus on being approachable, helpful and above all supportive.

How do you convince an entrenched audience that the new regulator is not just the old agency with a new coat of paint?

 

Solution:

Few customers believe the claims that companies make about themselves. Most people, however, accept the recommendations of credible others.

To build credibility we proposed taking viewers behind the scenes of a range of businesses to look at how SafeWork NSW supports business and their staff in the real world. We travelled the state to find businesses representing a range of sizes and industries with a focus on hearing the stories of those who have had first-hand experiences of the new regulator. Instead of a voice over boasting the qualities and aspirations of the new company direction we chose to use documentary style interview grabs with SafeWork NSW clients. Hand held camera was utilised to give viewers a sense of presence - being there with the clients. A simple music track with a strong rhythmic drive was chosen to set a down-to-earth tone for the film.

We also created a teaser version of the branding film.

feedback

As a government organisation, SafeWork NSW is unable to offer testimonial.

Credits:

Agency: Direct
Video production company: Good Eye Deer - Newcastle
Director / DP: Gavin Banks
Producer: Olivia Olley
1st AC: Gavin Blyth
Editor: Karl Pearson
Sound designer: John Roy

SafeWork NSW website